Posts Tagged: Outpost

Outpost: A Zendesk Inbox Alternative

Outpost is built to make your team more collaborative and productive with email and is cheaper than most of Zendesk’s pricing plans. Here’s why Outpost is a great Zendesk Inbox alternative, and how it can help your customer service team.

Email Response Time: The New Analytics Feature in Outpost

Your ability to fulfill orders or respond to questions and problems in a timely manner directly impacts your reputation, reviews, and new or repeat business. Here’s how Outpost’s new Analytics feature can help you and your team respond to emails more efficiently.

5 Tips for Managing Your Shared Mailbox Like a Pro With Outpost

If your company uses more than one shared inbox or shared email address—and most companies do—then email problems can multiply. Unless, of course, you have a tool (like Outpost) to help you make sense of your shared email. Here are five ways you can use Outpost to make managing email easier and more transparent.

Welcome to the Outpost Blog!

When you read the Outpost blog, you can expect tested advice from our customer advocacy team (they’re the best you’ll find and we have the data to prove it) and other experts who understand the challenges that growing businesses face every day.

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